Terms and Conditions

The small print…

 

Payments

Payments are accepted via ACH (electronic check) or a previously agreed electronic funds transfer.

You will be sent an invoice from Alicia Marie Creative.

A 50% non-refundable deposit is required on projects worth over $100.00 before we begin on a project.  We do not issue refunds for fees paid in advance. Once a payment or deposit is made, it is non-refundable. All Setup fees are nonrefundable as it is applied to costs immediately incurred in initiating services. If a project is cancelled or postponed, all monies paid are retained by Alicia Marie Creative and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.

The remaining balance will be invoiced upon completion of the job

Additional charges will be discussed and agreed upon before the final invoice is sent.

Additional charges (for graphics) will be applied if any pictures or illustrations are needed through stock sites such as iStock or Dreamstime. (We will not purchase any images until we have client approval)

Project deliverables will not be emailed until the full balance has been paid.

Additional charges will be applied if the client needs additional work that is outside of the original quote.

Client has 14 days to make their final payment or a $25 late fee will be applied for every week that the client is late after that time

 

Cancellation

Projects that are canceled at least 30 days prior to the start date may be rescheduled. Cancellations made less than 30 days from the project start date result in full loss of deposit and may be rescheduled only with payment of another deposit.

 

Refunds

Due to the custom nature of our work, Alicia Marie Creative does not issue refunds for any reason. Please note our cancellation policy (above) for information about canceling your project.

 

Contact

If you have any questions about these terms & conditions, please contact:

By email: design@aliciamariecreative.com
By phone number: 970.689.9754